At faricon.com, we take great pride in our products. Each jar or package that we send out is made and packed with great care. However, we are not infallible. In the event of an incorrect order being delivered, please write to us with a picture of the parcel. We will immediately initiate a replacement.
There is a marginal chance that the product you receive might go bad due to any delay in delivery or extremely hot weather. In such cases, please mail us a picture of the product. We will initiate a replacement and you will have our heartfelt apologies.
In case a parcel is lost in transit or was returned due to the issue from the logistics side, a return parcel will be sent within a day of updating of status (Return or lost) on the logistics tracking website. This new parcel should reach you within a week.
In any of the above cases, if you would prefer a refund, please let us know and we will initiate a refund. Shipping charges will not be refunded though.
If you have questions concerning any of the above, please contact us on the below Email ID: Email: email@example.com Contact: +91 8130538918
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